This Privacy Policy outlines how we collect, use, and protect your data, as well as your rights regarding your personal information.
By accessing or using our website, enrolling in our programs, or submitting your information to us (online or offline), you agree to the terms outlined in this Privacy Policy and our accompanying Terms of Service.
What information do we collect?
When registering for an OnTells TechClass Program or requesting support, you may be asked to provide your name, email address, phone number, billing address, and payment information (such as credit/debit card or PayPal details).
We also automatically collect:
- Device/system data: IP address, browser type, device model, OS, and unique identifiers
- Usage data: Pages visited, time spent, clicks, and features used on our site
- Approximate location data derived from your IP address
You may choose to visit our site anonymously using incognito mode or privacy settings in your browser.
How do we collect your information?
We collect personal data when you:
- Submit any form (registration, contact, support)
- Enroll in our classes (online or in person)
- Contact us through third-party channels like Facebook or WhatsApp
We also use cookies, pixel tags, and analytics services (such as Google Analytics) to collect data. These tools help us understand your preferences, personalize content, and improve service delivery. You can disable cookies in your browser settings, but doing so may affect functionality.
How do we use your information?
Your data is used to:
- Deliver and improve our educational services
- Process payments and send receipts
- Send class updates, schedules, and learning materials
- Offer customer support and respond to inquiries
- Notify you of promotions, product offers, or changes in our terms or services
If you subscribe to our mailing list or enroll in a course, you may receive occasional newsletters. You can unsubscribe anytime by clicking the link in the email or contacting
[email protected].
Program Access Terms
Each OnTells TechClass Program includes 3 months of access to course content and materials from the date of enrollment. After this period, a monthly subscription is required to continue accessing updated learning resources, class recordings, and support materials. Monthly updates include new practice tasks, tools, and live session access where applicable.
How do we protect your information?
We implement reasonable security measures to protect your data, but no method of transmission over the internet is 100% secure. Please avoid sending sensitive information via email. If you believe your account or personal data has been compromised, contact us immediately at
[email protected].
Do we disclose any information to outside parties?
We do not sell or rent your personal data. Your information may be shared only with trusted partners (like payment processors or learning management tools) for the purpose of delivering our services. We may disclose data when required by law or to enforce our site policies. External websites linked from our site have their own privacy policies. We are not responsible for their practices.
Terms and Conditions
Please refer to our Terms of Service for detailed information about using our site, enrolling in classes, payment policies, and subscription access to digital products and services.
Lawful Basis
By using our site, submitting your information, or placing an order, you consent to data collection under the legal bases of “legitimate interests,” “performance of contract,” and “consent.” Data may be used to fulfill your order, respond to inquiries, or personalize your experience on our site.
Changes to Our Privacy Policy
Updates to this Privacy Policy will be posted on this page, with the date modified shown below.
This policy was last updated on July 13, 2025.
Contact Us
For any questions about this Privacy Policy, please email us at
[email protected] with the subject line "Privacy Policy Inquiry".
https://www.training.ontells.com
[email protected]